Cookies and Tracking Technologies Notice

This Cookies and Tracking Technologies Notice explains the processing of your personal data in connection with cookies and other tracking technologies when using Connou’s services. For more details about the processing of your personal data, please refer to our Privacy Policy.


Overview of the Management of Cookies and Tracking Technologies or Revocation of Consent

You can review and adjust your cookie and tracking technology settings at any time or revoke your previously given consent by following these steps:

  • For website users: Use the Consent Management Platform ("CMP") by clicking here or by clicking the grey “Manage Privacy Settings” icon at the bottom left corner of the screen.
  • For app users: Navigate to app settings > privacy > edit your ad settings and consents.

1. Cookies and Other Tracking Technologies on the Connou Website

In addition to processing personal data mentioned in the Privacy Policy, cookies and other tracking technologies (e.g., app identifiers) are stored on your device when you use Connou, both during and after your visit. Cookies are small text files stored in your browser, allowing websites to recognize you upon future visits.

Connou also uses third-party technologies like scripts, pixels, and tags embedded in the website for advertising purposes. These may also set cookies on your device.

Cookies are categorized into:

  • Session Cookies: Deleted at the end of each browser session.
  • Temporary/Permanent Cookies: Stored for a specific time or permanently until they are deleted.

Cookies do not store personal information like names, email addresses, or IP addresses. Instead, they store a code (identifier), along with information about the storage period and technical features (e.g., security functions).


2. What Categories of Cookies Does Connou Use?

Connou categorizes cookies and other tracking technologies into different types based on their functions and purposes:

Essential Cookies

These cookies are necessary for the basic functionality of the website and cannot be disabled. They are only set in response to actions you take, such as:

  • Setting privacy preferences
  • Logging in
  • Filling out forms

Examples include:

  • Cookies for user authentication
  • Cookies for security and abuse prevention
  • Cookies for temporarily storing user inputs

These cookies are deleted after you close your browser and allow the website to function securely and efficiently.

  • Legal Basis: For the provision of services explicitly requested by you, the legal basis is § 25 TTDSG. These cookies cannot be disabled.

For more information about "Essential" cookies, please refer to our CMP.

Functional Cookies

These cookies enable enhanced functionality and personalization, set by us or third-party providers. If you disable these cookies, some services may not work properly.

  • Legal Basis: Your consent is required for these cookies.

For a full overview of "Functional" cookies and the providers we work with, please see our CMP.

Performance Cookies

Performance cookies allow Connou to count visits and traffic sources to measure and improve website performance. They track which pages are popular and how visitors move around the site.

  • Legal Basis: Your consent, or § 25 para. 2 no. 2 TTDSG if absolutely necessary.

For a detailed overview of performance cookies and the providers we work with, refer to our CMP.

Marketing Cookies

These cookies are set by advertising partners to create a profile of your interests and show you relevant ads on other websites.

  • Legal Basis: Your consent.

For a comprehensive overview of the cookies we use for marketing purposes and the providers we work with, please see our CMP.


3. Legal Basis for Processing Personal Data and Access to Terminal Equipment

We process personal data and access your terminal equipment based on the following legal frameworks:

  • Consent (Art. 6(1) sentence 1 lit. a DSGVO) for tracking technologies that require it.
  • Legitimate interest (Art. 6(1) sentence 1 lit. f DSGVO) for essential cookies, when necessary for Connou’s services.
  • Contractual necessity (Art. 6(1) lit. b DSGVO) when processing is required to fulfill the user relationship or subscription.
  • § 25 TTDSG for necessary cookies without requiring consent.

4. Managing, Preventing, or Deleting Cookies

Except for essential cookies, Connou uses cookies only with your consent. You can manage or revoke consent for cookies via the CMP or by adjusting your browser settings.

To delete cookies or change your cookie settings, check your browser’s help function:


5. Overview of Cookies Used by Connou

In the appendix, you will find a complete overview of all cookies used on our website, including details on:

  • Purpose of the cookie
  • Processed data
  • Responsible party for the processing

For more information, visit YourOnlineChoices.


6. Tracking Technologies When Using the Connou App

Connou uses tracking technologies (such as app identifiers) to process personal data when you visit the Connou app. For apps, device IDs (like IDFA for iOS or Google Advertising ID for Android) are used. If you have not opted out of tracking on your device, this data will be collected.

Note: If you install the Connou app via third-party app store providers like Apple or Google Play, they are responsible for tracking in the app stores. Connou is responsible for tracking within the app.


7. Categories of Tracking Technologies Used in the Connou App

Tracking technologies used in the Connou app include:

Essential Tracking Technologies

These are necessary for the Connou app to function properly. Examples include:

  • Tracking technologies for security and fraud prevention
  • Technologies that enable content delivery
  • Legal Basis: § 25 TTDSG, § 25 para. 2 no. 2 TTDSG (essential and cannot be disabled).

Tracking Technologies for Personalized Ads and Content

These tracking technologies collect behavioral data (e.g., clicked ads, app actions) to personalize your experience and measure ad performance.

  • Legal Basis: Your consent.

8. Marketing Tracking Technologies

Connou also uses tracking technologies for advertising purposes. Data collected helps us and third-party companies measure ad success (conversion tracking).

For detailed information on marketing tracking technologies and providers, visit the Connou app under settings > privacy > edit your ad settings and consents.


9. Legal Basis for Processing Personal Data Through Tracking Technologies in the Connou App

  • Consent (Art. 6(1) lit. a DSGVO) for tracking technologies that are not necessary.
  • Contractual necessity (Art. 6(1) lit. b DSGVO) for tracking related to the user relationship.
  • Legitimate interest (Art. 6(1) lit. f DSGVO) where appropriate.

10. Managing, Preventing, or Deleting Tracking Technologies in the Connou App

You can manage your tracking settings within the Connou app:

  • Go to App Settings > Privacy > Edit Your Ads Settings and Consents.

You can also reset the IDFA or Google Advertising ID on your device:


Appendix: Technical Notes for Managing Cookies